Shipping policy

Last Updated: September 6, 2026

Welcome to our online store. By accessing or using our website and placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our store.

1. General Information

This website is operated by our store/business. We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes.

By using our website, you confirm that you are legally capable of entering into a purchase agreement under applicable laws of Pakistan.

2. Products and Product Information

We make every effort to display our products, colors, sizes, materials, and descriptions as accurately as possible.

However, actual product colors may vary slightly depending on your device screen and lighting conditions.

We reserve the right to:

  • Change product prices without prior notice.

  • Modify or discontinue products.

  • Limit quantities available for purchase.

  • Correct errors in product descriptions, prices, or availability.

3. Orders

When you place an order, you agree to provide accurate and complete information, including your name, phone number, delivery address, and other required details.

We reserve the right to refuse or cancel an order if:

  • The product is unavailable.

  • Incorrect pricing or product information was displayed.

  • The provided customer information is incomplete or inaccurate.

  • We suspect fraudulent or unauthorized activity.

If an order is cancelled after payment has been received, any eligible refund will be processed according to our Refund Policy.

4. Prices and Payments

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Available payment methods may include Cash on Delivery (COD), bank transfer, card payment, or other payment methods offered at checkout.

We reserve the right to change prices at any time without prior notice.

5. Shipping and Delivery

We deliver orders to the delivery address provided by the customer at checkout.

Delivery times may vary depending on the customer's location, courier service, weather, public holidays, and other circumstances beyond our control.

The customer is responsible for providing a correct and complete delivery address and a reachable phone number.

If an order cannot be delivered because of an incorrect address, unavailable recipient, or repeated delivery attempts, additional delivery charges may apply.

6. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Customers should inspect their order after delivery and contact us within the time period specified in our Return & Refund Policy if the product is damaged, defective, incorrect, or otherwise eligible for return.

Products returned without meeting our return requirements may not be accepted.

7. Cancellation of Orders

Customers may request cancellation of an order before it has been dispatched.

Once an order has been shipped, cancellation may no longer be possible. In such cases, the customer may need to follow our Return & Refund Policy.

8. Website Use

You agree not to use our website for any unlawful or unauthorized purpose.

You must not:

  • Attempt to damage or interfere with our website.

  • Use the website for fraudulent activities.

  • Copy, reproduce, or distribute our website content without permission.

  • Attempt to gain unauthorized access to our systems.

  • Submit false or misleading information.

9. Intellectual Property

All content on this website, including product images, photographs, logos, text, graphics, designs, and other materials, is owned by or licensed to our store unless otherwise stated.

You may not copy, reproduce, modify, publish, sell, or distribute our content without our written permission.

10. Third-Party Services

Our store may use third-party services such as payment providers, courier companies, hosting providers, analytics services, or other service providers.

Your use of certain third-party services may also be subject to the terms and policies of those providers.

11. Accuracy of Information

We do our best to keep the information on our website accurate and up to date. However, we do not guarantee that all information will always be complete, accurate, or error-free.

We reserve the right to correct errors and update information at any time.

12. Limitation of Liability

To the extent permitted by applicable law, our store will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or purchase of our products.

Our responsibility regarding a product or order will be handled according to applicable law and our store policies.

13. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website and placing an order, you acknowledge that your information may be collected and used as necessary to process your order, provide customer support, arrange delivery, and operate our business.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the Islamic Republic of Pakistan.

Any disputes will be handled in accordance with applicable Pakistani law.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us through the contact details provided on our website.

Store Name: [Your Store Name]
Email: [Your Email Address]
Phone/WhatsApp: [Your Phone Number]
Business Address: [Your Business Address]

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.